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Which of the Following Is Not Considered a Feature in a Contact

question 12

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Which of the following is not considered a feature in a contact center?

Distinguish between the various stages of cognitive development as defined by theorists like Piaget and Erikson.
Understand the impact of attachment on future social interactions and self-esteem.
Comprehend the development of self-sufficiency and the resolution of various psychosocial crises during childhood.
Recognize the importance of caregiver behavior in the development of attachment styles in infants.

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