Managing Consumer Trust Is a Challenge for Ebusinesses

question 71

Multiple Choice

Managing consumer trust is a challenge for ebusinesses. Which of the following is a good way to build trust when working with customers over the Internet?

• A)Be accessible to communicate in-person
• B)Be available to communicate in-person
• C)Use customer testimonials that link to your client website
• D)All of the above

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Definitions:

Future Value

Future value is the value of a current asset at a specified date in the future based on an assumed rate of growth over time.

Compounded Monthly

Interest calculation where interest is added to the principal balance each month, leading to an increase in the total interest earned over time.

Ordinary Annuity

A sequence of identical payments made consistently during a defined timeframe.

Compounded Semi-Annually

Interest calculation method where the interest is added to the principal at half-year intervals, leading to an increase in the amount of subsequent interest.