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Which of the following cases overturned prior precedent?
Product Knowledge
The understanding of a company's goods or services, including their features, benefits, and use, which is crucial for effective sales and customer service.
Transformational Leaders
Individuals who inspire and motivate followers to achieve extraordinary outcomes by fostering personal development, challenging existing perceptions, and embodying a vision for change.
Referent Power
A form of influence that relies on the charisma and likability of the leader, where followers admire and identify with the leader, often emulating their behaviors and attitudes.
Transformational Leaders
Leaders who inspire and motivate followers to achieve extraordinary outcomes by transforming their attitudes, beliefs, and values rather than merely managing transactions.
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