EasyBuyCom Is an Online Retailer That Sells Books and Magazines

question 88

Multiple Choice

EasyBuy.com is an online retailer that sells books and magazines at half-price.They recently found out that due to the huge amounts of traffic that Web site receives,most users are unable to access the site when they want to and,when they do,the pages load very slowly.This is driving customers away to other rival online bookstores.This is an example of which of the following infrastructure-centric metrics?

• A)Abandon rate
• B)System availability
• C)Error rate
• D)Time service factor

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Definitions:

Total Contribution Margin

The difference between total sales revenue and total variable costs, indicating how much revenue is available to cover fixed costs and generate profit.

Sold Units

The total number of units of a product that have been sold during a specific period.

Break-Even Point

The point at which total costs and total revenues are equal, meaning there is no profit or loss, and initial investments begin to be recovered.

Dollar Sales

The total monetary value of sales transactions within a specific period, expressed in dollars.