Which of the Following Systems Uses Information About Customers to Gain

question 97

Multiple Choice

Which of the following systems uses information about customers to gain insights into their needs,wants,and behaviors in order to serve them better?

• A)SCM
• B)TPS
• C)ERP
• D)CRM

Identify factors that lead to problem recognition in the consumer purchase decision process.

Understand the concepts of consumer behavior and its implications for marketing strategies.

Recognize the role of marketing in influencing the consumer's purchase decision through information provision and persuasion.

Identify and analyze strategies employed by businesses to accommodate consumer preferences and enhance the purchasing experience.

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Definitions:

Inventory Accounting

The process of valuing and tracking physical stock and its cost flow from purchase to sale, used to determine cost of goods sold and inventory balance.

FOB Destination

A shipping term indicating that the seller bears the freight charges and retains ownership of goods in transit until they are delivered to the buyer.

FOB Shipping Point

A term used in shipping agreements indicating that the buyer takes ownership and responsibility for goods at the moment they are shipped.

Specific Identification Method

An inventory costing method where each item in inventory is individually identified and valued, suitable for unique or expensive items.