Which of the Following Is Least Likely to Be an Objective

question 63

Multiple Choice

Which of the following is least likely to be an objective of a sales training program?

• A)Reduce the rate of job turnover on the sales force.
• B)Teach the sales representatives how to prepare a job description.
• C)Improve customer relations.
• D)Reduce selling costs as a percentage of sales.
• E)Help the representatives to make better use of their time.

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Definitions:

Secondary Groups

Larger and more impersonal than primary groups. Compared with primary groups, social interaction in secondary groups creates weaker emotional ties, extends over a shorter period, involves a narrow range of activities, and results in most group members having at most a passing acquaintance with one another.

Impersonal

Lacking warmth or personal interest; characterized by an objective, neutral attitude that does not consider personal feelings or relationships.

Primary Groups

Are groups whose members agree upon norms, roles, and statuses without putting them in writing. Social interaction leads to strong emotional ties, extends over a long period, involves a wide range of activities, and results in group members knowing one another well.

Sociology Class

A course that studies the development, structure, and functioning of human society.