When Selecting Salespeople,management Is Least Likely to Use a Personal

question 51

Multiple Choice

When selecting salespeople,management is least likely to use a personal interview to:

• A)Determine what former employers think about the applicant.
• B)Evaluate an applicant's speaking voice and physical appearance.
• C)Determine how much the applicant wants the job.
• D)Tell the recruit something about the company and the job.
• E)Interpret statements made on an application blank.

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Definitions:

Repression

A defense mechanism where distressing thoughts and feelings are unconsciously excluded from conscious awareness.

Interference

A phenomenon where stored information is difficult to retrieve due to the presence of other similar information or distractions.

Misinformation Effect

A phenomenon where a person's recall of an event becomes less accurate because of post-event information.

Source Amnesia

A type of amnesia in which someone can remember certain information but not the context or source from where that information was acquired.