A Typical Information Source for Customer Research Would Be

question 54

Multiple Choice

A typical information source for customer research would be:

• A)Company customer data base.
• B)Company's suppliers and employees.
• C)Internet on-line services.
• D)Trade magazines.
• E)All of these.

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Definitions:

Interviewing Skills

Competencies required to effectively conduct interviews, including asking relevant questions and actively listening to responses.

Confront Resistance

The act of facing and addressing opposition or reluctance.

Monitor Progress

The activity of regularly tracking and assessing the advancement or development of a project, goal, or individual's growth.

Underage Drinking

The consumption of alcoholic beverages by individuals below the legal age set by a country or jurisdiction.