Regarding the Sources of Information Used in a Performance Evaluation

question 37

Multiple Choice

Regarding the sources of information used in a performance evaluation:

• A)Salespeople's reports are a very poor source of information about performance input (effort)factors.
• B)A widely used (and good)source is to actively and regularly solicit opinions from customers regarding the sales rep's performance.
• C)Sales managers should not be used as information sources.
• D)The company's accounting records are probably the best source regarding performance input factors.
• E)The company's records are the best source regarding performance output factors.