Regarding the Sources of Information Used in a Performance Evaluation

question 37

Multiple Choice

Regarding the sources of information used in a performance evaluation:

• A)Salespeople's reports are a very poor source of information about performance input (effort)factors.
• B)A widely used (and good)source is to actively and regularly solicit opinions from customers regarding the sales rep's performance.
• C)Sales managers should not be used as information sources.
• D)The company's accounting records are probably the best source regarding performance input factors.
• E)The company's records are the best source regarding performance output factors.

---

Definitions:

Zero-coupon Bonds

Bonds that do not pay periodic interest and are sold at a discount from their face value; the return comes from the difference between the purchase price and the face value paid at maturity.

Yield To Maturity

The total return expected on a bond if it is held until the date it matures, including all interest payments and the repayment of the principal.

Annual Interest

The amount of money earned or paid on an investment or loan over a one-year period, expressed as a percentage of the principal.