When Preparing a Sales Volume Analysis by Customer Classification

question 57

Multiple Choice

When preparing a sales volume analysis by customer classification:

• A)Management rarely finds the 80-20 principle in operation.
• B)Customers can be classified by industry groups but not by channels of distribution.
• C)This type of analysis is usually more fruitful when the customer groups are also analyzed by product line or territory.
• D)Management should study its large accounts and not waste time and money on the small ones.
• E)It is not useful to extend this analysis over several periods of time.

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Definitions:

Unions

Organizations that represent the collective interests of workers in negotiations with employers regarding pay, working conditions, benefits, and other labor issues.

Company Profits

The financial gains made by a company after all expenses have been paid.

Union Workers

Staff members part of a labor union tasked with representing their concerns during negotiations with employer entities.

Turnover Rates

The rate at which employees leave a company and are replaced by new employees over a certain period.