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If a rater is asked to assess an employee's performance over a 6- to 12-month period,_____ ratings may result,especially if information has been stored in a rater's memory according to irrelevant,oversimplistic,or otherwise faulty categories.
Representativeness Heuristic
A cognitive shortcut where an individual assesses the probability of an event based on how similar it is to the typical case.
Fundamental Attribution Error
The tendency to overemphasize personal traits and underemphasize situational factors when explaining others' behavior.
Situational Causes
Factors external to an individual that are viewed as causes for behavior.
Heuristics
Simplified strategies or shortcuts used to make decisions and solve problems more efficiently.
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