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What Benefits Can Be Evaluated Through Indirect Evidence-Improved Customer Service

question 45

Multiple Choice

What benefits can be evaluated through indirect evidence-improved customer service means new business from the same customer,and differentiated service brings new customers?


Definitions:

Enforcing Fit

The process of ensuring that the employees' skills, values, and behaviors align with the organizational culture and requirements.

Severance Pay

A lump-sum payment given to terminated employees by an employer at the time of an employer-initiated termination

Skills And Abilities

The competencies and capabilities that an individual possesses, which are necessary for performing tasks or jobs effectively.

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