What Maintains Customer Contact Information and Identifies Prospective Customers for Future

question 1

Multiple Choice

What maintains customer contact information and identifies prospective customers for future sales?

• A) Sales management system
• B) Contact management system
• C) Opportunity management system
• D) Sales force automation system

---

Definitions:

Jointly Controlled Entity

An entity that is operated and controlled through a contractual arrangement between two or more parties who have joint control.

AASB 11

An accounting standard issued by the Australian Accounting Standards Board that outlines the reporting requirements for parties involved in joint arrangements.

Joint Operation

A business activity owned and managed by two or more parties that share control, resources, and obligations directly.

Jointly Controlled Operations

A collaboration where the entities involved do not create a separate entity but rather operate under a joint agreement, sharing control, and responsibilities.