Examlex
Which of the following is where customer service representatives answer customer inquiries and respond to problems through a number of different customer touchpoints?
Quantitative Data
Numerical data representing the quantity, amount, or range of something.
Data Dashboard
A set of visual displays that organizes and presents information that is used to monitor the performance of a company or organization in a manner that is easy to read, understand, and interpret.
Key Performance Indicators
Quantitative metrics used to evaluate the success at achieving core business objectives.
Graphical Tool
A visual representation used to analyze, display, or communicate information or data graphically.
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