What Provides Employees with a Subset of CRM Applications Available

question 63

Multiple Choice

What provides employees with a subset of CRM applications available through a Web browser?

• A) Supplier relationship management
• B) Partner relationship management
• C) Employee relationship management
• D) None of the above

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Definitions:

External Environment

The conditions, entities, events, and factors surrounding an organization that influence its activities and choices but are beyond its control.

Bicultural Audit

An evaluation process that examines how effectively an organization or program operates across two distinct cultural environments.

Cultural Clashes

Conflicts arising from differences in values, norms, or behaviors between individuals or groups from different cultures.

Adaptive Culture

An organizational culture characterized by flexibility, customer focus, and an ability to change in response to external conditions.