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___________ scripting systems access organizational databases that track similar issues or questions and automatically generate the details to the CSR who can then relay them to the customer.
Variable Costs
Costs that vary directly with the level of production or sales volume, such as raw materials or commissions.
True Performance
The actual output or results achieved by an employee, as opposed to perceived or estimated performance.
Canadian Companies
Businesses or corporations that are registered, based, or operate primarily in Canada.
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