Every Time a Netflix Customer Returns a DVD,Netflix Asks the Customer

question 23

Multiple Choice

Every time a Netflix customer returns a DVD,Netflix asks the customer to evaluate the DVD on a scale of one to five.A five means that the customer thoroughly enjoyed the DVD while a one means that the customer hated the DVD.Netflix is using a(n) _____ question to learn customer preferences.

• A) administrative
• B) checklist
• C) ranking
• D) rating
• E) semantic differential

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Definitions:

Specified Folder

A designated directory in a computer's file system where specific files are stored or organized.

Categorized

Organized into groups according to shared qualities or characteristics, making it easier to find, access, or understand.

Signature

A person's name written in a distinctive way as a form of identification in authorizing documents or as a mark of consent.

Formal Letter

A type of letter written in a formal style, following specific conventions, used for official, business, or professional communication.