To Increase Work Efficiency and Make It Easier to Match

question 58

Multiple Choice

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

• A)divide work into more specialized jobs.
• B)rely on formal hierarchy as a coordinating mechanism.
• C)rely on a narrow span of control.
• D)centralize decision making.
• E)rely on formal hierarchy AND a narrow span of control.

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Definitions:

Less Bureaucracy

An approach aiming for streamlined operations, with fewer levels of hierarchy and simpler procedures.

Workflow Analysis

The study of business processes, identifying tasks and their sequences, to improve efficiency and effectiveness.

Stacked Incident Method

A technique in research or analysis where multiple instances or cases are layered to study trends or patterns.

Position Analysis Questionnaire

A questionnaire covering 194 different tasks that, by means of a five-point scale, seeks to determine the degree to which different tasks are involved in performing a particular job