The Single Most Visible Factor That Distinguishes Successful Culture-Change Efforts

question 38

Multiple Choice

The single most visible factor that distinguishes successful culture-change efforts from failed attempts is

• A) forceful management actions to empower employees to adopt new operating practices.
• B) competent leadership at the top.
• C) de-layering the management hierarchy.
• D) developing a new values statement that inspires company personnel to put forth their best efforts to achieve performance targets.
• E) convincing employees that top management is genuinely committed to high ethical standards and the exercise of corporate social responsibility.

---

Definitions:

Product Crises

refer to situations where products are found to be harmful or defective, leading to public backlash, legal actions, and a need for crisis management from the company.

Litigation Crises

Situations where an organization faces significant legal challenges that can impact its reputation and financial stability.

Crisis Impact

The effect or aftermath of a significant adverse event, often challenging the stability, reputation, or operations of an entity.

Faulty Airbags

Airbag systems in vehicles that have defects which can cause them not to deploy correctly in the event of a crash, potentially leading to injury or death.