The Place for Management to Begin in Trying to Change

question 72

Multiple Choice

The place for management to begin in trying to change a problem culture is

• A) identifying facets of the present culture that are obstacles to operating excellence and then selling company personnel on a new set of behaviors and work practices.
• B) by spending heavily on programs to train employees in the ways and beliefs of the new culture to be implanted.
• C) to visibly praise and reward people who exhibit traits and behaviors that undermine the existing culture.
• D) writing a new values statement and describing in highly motivating terms the kind of culture that is needed.
• E) to institute incentive compensation programs that generously reward employees for adopting best practices.

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Definitions:

Safety Practices

Protocols and actions implemented to ensure the health and safety of employees and to prevent workplace accidents and injuries.

Internal Environment

The conditions, entities, events, and factors within an organization that influence its activities and choices, often including its employees, management, corporate culture, and internal policies.

Safety Regulations

Rules and standards developed to ensure the physical safety of workers and the public.

External Environment

The conditions, entities, events, and factors surrounding an organization that influence its activities and choices.