The Capability-Building Process

question 80

Multiple Choice

The capability-building process

• A) is first and foremost an activity in empowering employees, putting them on a single team (or in a single department), and giving them the tools and training to perform the desired activity with a high degree of proficiency.
• B) is a one-step process built around properly training and empowering employees to perform their assigned activities in a tightly-prescribed manner.
• C) can be a shortcut by weeding out underperforming employees and replacing them with people having stronger skills sets and know-how.
• D) is best done by forming a new department charged with developing the desired competence or capability.
• E) requires first developing the ability to do something, however imperfectly or inefficiently; second, translating this ability into a competence and/or capability by learning to do the activity consistently well and at an acceptable cost; and then continuing to polish and refine its know-how in an effort further improve its performance, ideally striving to match or beat rivals in performing the activity.

Differentiate between single episodic and systemic assumptions in strategy choice.

Understand the types of interests in negotiation and their implications.

Appreciate the role of concreteness, specificity, and measurability in goal setting.

Recognize the primary determinants of success in negotiation.

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Definitions:

Lapis Lazuli

A dark blue stone that undergoes metamorphosis, valued as a semi-precious gem for its vivid hue, cherished from ancient times.

Hydraulic Theory

In archaeology, the theory that explains civilization's emergence as the result of the construction of elaborate irrigation systems, the functioning of which required full-time managers whose control blossomed into the first governing body and elite social class; also known as irrigation theory.

Ecological

Pertaining to the relationships between organisms and their environment.

Ani

In some beliefs, it refers to the soul or spirit of a deceased person or the inherent essence of an individual.