Jim Meadowmont Works for Sony

question 180

Multiple Choice

Jim Meadowmont works for Sony.He doesn't take orders from customers,but he is extremely knowledgeable about the entire Sony product line and about how its specifications compare to the competition's products.He helps a regular Sony salesperson by providing details about how Sony's products work,and knows the customer applications for which the products are best suited.Jim is a(n) : ________.

• A) order getter
• B) technical specialist
• C) missionary salesperson
• D) order taker
• E) sales manager

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Definitions:

Job Performance

Job performance entails the effectiveness and efficiency with which an employee fulfills their job duties and responsibilities.

Leader Reward Behaviour

Actions taken by leaders to recognize and reward the performance and efforts of their team members.

Transactional Leader Behaviour

A style of leadership characterized by the exchange process between leaders and followers, where leaders provide rewards or punishments to followers based on their performance.

Transformational Leader Behaviour

Leadership practices that transform followers by increasing their awareness of the importance of their tasks and encouraging them to transcend their own interests for the good of the group.