Order Takers Are Concerned With

question 156

Multiple Choice

Order takers are concerned with:

• A) establishing relationships with new customers and developing new business.
• B) selling to regular customers, completing most sales transactions, and maintaining relationships with their established customers.
• C) seeking possible buyers with a well-organized sales presentation designed to sell a good, service, or idea.
• D) selling unsought and heterogeneous shopping products.
• E) working with customers to resolve problems that arise with a purchase, usually after the purchase has been made.

Assess the significance of control in contemporary organizational settings.

Understand the evolution of employee autonomy and control mechanisms in response to shifts in societal values and workplace dynamics.

Examine the relationship between workplace identity, personal autonomy, and control.

Understand the characteristics and implications of the gig economy in the context of organizational behavior and control.

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Definitions:

Unfunded Liability

A financial obligation or promised benefit for which sufficient funds have not been set aside, often relating to pensions or other post-employment benefits.

U.S. Federal Government

The national government of the United States, consisting of three branches: legislative, executive, and judicial.

Medicare

A federal program that provides for (1) compulsory hospital insurance for senior citizens, (2) low-cost voluntary insurance to help older Americans pay physicians’ fees, and (3) subsidized insurance to buy prescription drugs. Financed by payroll taxes.

Public Bureaucracies

Government agencies and departments responsible for implementing laws and policies, often characterized by defined procedures and hierarchical structures.