Put the Steps of the Personal Selling Process in Order

question 64

Multiple Choice

Put the steps of the personal selling process in order: Prospect for new customers; Select target customer; Preplan sales call and presentation; Make sales presentation; ______________; and Follow up after the sales call.

• A) Create interest
• B) Open sale
• C) Overcome objections
• D) Close sale
• E) Contact buyer

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Definitions:

Spinal Nerves

Nerves that originate from the spinal cord and branch out to various parts of the body, carrying motor, sensory, and autonomic signals between the spinal cord and the body.

Standard Deviation

A measure of the amount of variation or dispersion of a set of values, indicating how spread out the values are from the mean.

Forecast Error

A measurement of the discrepancy between predicted values and actual outcomes in demand forecasting.

Expected Overstock

The anticipated excess quantity of inventory that exceeds the demand.