Which of the Following Is NOT True When Comparing Goods

question 362

Multiple Choice

Which of the following is NOT true when comparing goods and services?

• A) Customers rely more heavily on recommendations when purchasing goods as compared to services.
• B) Services are intangible while goods are tangible.
• C) Goods are easily stored while services cannot be stored.
• D) It is easier to produce consistent quality goods as compared to services.
• E) Services are usually produced in front of customers, whereas goods are not.

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Definitions:

Cost-Benefit Analysis

A comparison of the costs and benefits of each potential course of action.

Lack-Of-Participation Error

Failure to involve in a decision the persons whose support is needed to implement it.

Classical Decision Model

A theory suggesting decision-making is a rational process, where choices are made logically and with full information.

Complete Information

A situation where all participants have access to all relevant information needed to make informed decisions without any hidden or missing data.