When Trying to Build Relationships with Customers, Salespeople Must Be

question 57

True/False

When trying to build relationships with customers, salespeople must be particularly well-trained because they are usually the only employees whose actions influence customers directly.

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Definitions:

Collaboration

The action of working with someone to produce or create something.

Competition

The rivalry between entities to achieve superiority or win a goal or prize.

Primary Emotion

A fundamental feeling that arises spontaneously as a direct response to a situation, such as joy, fear, anger, or sadness.

Anger

A strong feeling of annoyance, displeasure, or hostility triggered by perceived wrong or injustice.