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Explain Edward Deming's "14 Points" Approach to Quality

question 69

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Explain Edward Deming's "14 points" approach to quality.


Definitions:

Relevant Expertise

Possession of skills and knowledge directly applicable and beneficial to a specific task, job, or field of study.

Confidential Employee Data

Relates to personal and sensitive information about employees that is protected by privacy laws and requires secure handling by employers.

Information Risk

The risk of loss due to the failure of an information system or from the unauthorized release, misuse, alteration, or destruction of information.

Cost-Benefit Analysis

A method of evaluating the relative advantages and disadvantages of a project or decision by quantifying its costs and benefits.

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