Which of the Following Is Suggested as the Best Target

question 13

Multiple Choice

Which of the following is suggested as the best target for a customer satisfaction ratio?

• A) 1.00
• B) 1.05
• C) 1.10
• D) 1.20
• E) 1.50

---

Definitions:

Legal Implications

The potential legal consequences or effects that actions or decisions can have within the realm of law.

Discrimination Charge

A formal complaint filed by an individual alleging unfair treatment or prejudicial behavior based on specific characteristics, such as race, gender, or age.

Personnel Files

Records kept by an employer that contain personal and employment-related information about an employee, such as hiring documents, performance appraisals, and training records.

Organizational Legal Counsel

Legal professionals or lawyers who provide advice, guidance, and representation to an organization on legal matters.