The Following Are Ways a Project Manager Can Manage a Customer's

question 87

Multiple Choice

The following are ways a project manager can manage a customer's expectations and perceptions EXCEPT

• A)Avoid the temptation to oversell the virtues of the project to win approval.
• B)Make sure to develop a well-defined scope statement.
• C)Delay communicating problems that you feel can be resolved without involving the customer.
• D)Share significant risks that might disrupt project execution.
• E)Make sure that customer interactions are handled in a competent and professional manner.

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Definitions:

Great Depression

A severe worldwide economic depression that took place mostly during the 1930s, beginning in the United States, marked by high unemployment and poverty.

Freedom Of Contract

The legal principle that individuals have the right to freely enter into agreements and contracts without unreasonable government interference.

Workforce

The group of people who are engaged in or available for work, either in a particular area or in a specific industry or occupation.

Industrial Professions

Careers associated with the manufacturing and production sectors, including roles in engineering, management, and skilled labor.