When Managing Stakeholders, a Project Manager Should

question 63

Multiple Choice

When managing stakeholders, a project manager should

• A)Develop a hands-on approach.
• B)Focus on the project team and their needs.
• C)Understand how different stakeholders can affect the project and manage that dependency.
• D)Manage and limit time negotiating with stakeholders outside of the organization.
• E)Refuse to be pulled by the demands of people who are not directly involved in the project.

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Definitions:

Acceptable Outcomes

Results or conclusions of actions, negotiations, or processes that are satisfactory to those involved or affected.

ZOPA

The zone of possible agreement, the area where two sides in a negotiation may find common ground.

BATNA

Stands for Best Alternative To a Negotiated Agreement, which refers to the most advantageous alternative course of action a party can take if negotiations fail and an agreement cannot be reached.

Legally Binding

Agreements or contracts that are enforceable by law, obliging parties to fulfill their agreed-upon terms under legal jurisdiction.