Which of the Following Is True of Return on Investment

question 29

Multiple Choice

Which of the following is true of return on investment (ROI) ?

• A) It is referred to as level 3 evaluation in Kirkpatrick's framework for categorizing training outcomes.
• B) It refers to comparing sales activity before and after a training program.
• C) Dollar value of productivity divided by training costs reflects return on investment.
• D) The method of measurement for return on investment typically involves tests, surveys, and interviews.

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