Which Gap Is Reduced by Utilizing Mystery Shoppers

question 16

Multiple Choice

Which gap is reduced by utilizing mystery shoppers?

• A)standards
• B)consistency
• C)product
• D)information
• E)tangibility

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Definitions:

Structuralism

An approach to psychology that seeks to understand the structure of the mind and its perceptions by analyzing those components most basic to consciousness.

Cognitive Researcher

An expert or professional who studies the mental processes underlying knowledge, thinking, perception, memory, and decision-making.

Evolutionary

Pertaining to evolution, the process through which species undergo changes over time due to genetic variations and natural selection.

Primate

A member of the mammalian order including humans, apes, monkeys, and relatives, generally characterized by large brains, forward-facing eyes, and complex social behaviors.