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When Zed purchased his new computer through an Internet retailer,he was promised 24 hours,7 days a week access to a toll-free number where he could talk to a real-life computer technician.When he had trouble with his computer and needed help,he called the number provided and was put on hold for 45 minutes.When the technician got on the phone,Zed was told that there were only two technicians on staff who were dealing with about 150 calls daily.The electronic retailer did not provide _____ for its employees.
Psychopharmacologists
Specialists who study the effects of drugs on the mind and behavior, often involved in developing or testing psychiatric medications.
Cognitive Psychologists
Scientists who study mental processes such as perception, memory, thought, and problem-solving to understand how the mind works.
Posttraumatic Growth
Positive psychological changes as a result of struggling with extremely challenging circumstances and life crises.
Neurogenesis
The process of generating new neurons in the brain, which can occur in certain parts of the adult brain and plays a role in learning and memory.
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