Marcel Works in the Linen Department of a Large Department

question 40

Multiple Choice

Marcel works in the linen department of a large department store.When a customer arrived Friday morning to pick up a Thanksgiving tablecloth she had specially ordered,she was disappointed to find deliveries were late,and the cloth had not yet arrived.She was planning to use it at a Thanksgiving gathering at her home this weekend.Marcel was able to use empowerment to bridge the _____ gap by offering to bring the tablecloth to her home himself as soon as it arrived at the store.

• A)knowledge
• B)delivery
• C)communications
• D)research
• E)performance

---

Definitions:

Overseers

Individuals appointed to supervise and direct the work of slaves, particularly on plantations in the Americas, often enforcing discipline with harsh measures.

Excessively Brutal

Describes actions or behavior that are extremely cruel or harsh beyond what is necessary or justified.

Trusted Slaves

Enslaved individuals who were given responsibilities or privileges due to perceived loyalty to their enslavers.

Hypersexuality

A significantly increased libido or an excessive preoccupation with sexual thoughts, urges, or behaviors that can impact one's ability to function.