Addressing a Customer by Name Is Demonstrating the Customer Service

question 8

True/False

Addressing a customer by name is demonstrating the customer service characteristic of empathy.

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Definitions:

Hypothetical Earnings

Estimated earnings based on hypothetical scenarios or assumptions, often used in projections or models.

Beeline

A straight, direct course or path taken by someone or something to reach a destination quickly.

Additional Business Capital

Extra funds that are invested in a business to fuel its growth, cover operational costs, or expand its operations.

Borrowing Funds

The act of obtaining money from another party, typically a financial institution, under the agreement to repay it, often with interest, at a later date.