The First Step in the CRM Process Is ______

question 75

Multiple Choice

The first step in the CRM process is ______.

• A)analyzing data
• B)collecting customer data
• C)developing CRM programs
• D)implementing programs
• E)none of the above

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Definitions:

Gizeh

An alternate spelling for Giza, a city in Egypt that is part of the Greater Cairo metropolis, known for the Giza Plateau, site of the iconic Pyramids and the Sphinx.

Portrait

An artistic representation of a person, in which the face and its expression are predominant, intended to display the likeness, personality, and even the mood of the subject.

Mentuemhet

A prominent Theban official during the Twenty-sixth Dynasty of Egypt, known for his extensive building projects and statues.

Menkaure

An ancient Egyptian pharaoh of the Fourth Dynasty, known for his pyramid at Giza and contributions to Old Kingdom architecture and statuary.