What Is the Primary Objective of CRM Process

question 17

Multiple Choice

What is the primary objective of CRM process?

• A)To develop a base of loyal customers who patronize the retailer frequently.
• B)Being certain that the customers are satisfied with a retailer.
• C)To increase the foot-traffic into the stores.
• D)To offer the best prices possible to their target customer.
• E)To attract customers away from the competition.

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Definitions:

South Korea

A country in East Asia, located on the southern part of the Korean Peninsula, known for its technological advances and rich cultural heritage.

North Korea

A sovereign state in East Asia, officially known as the Democratic People's Republic of Korea, characterized by its totalitarian regime and isolation from much of the international community.

Autocratic Leaders

Individuals who rule with absolute power, making decisions without input from others, often found in dictatorial governments.

Alger Hiss

An American government official accused in 1948 of being a Soviet spy and convicted of perjury in connection with this charge, his case became a cause célèbre of the early Cold War.