___________ Means That Sales Associates in One Department Attempt to Sell

question 49

Multiple Choice

___________ means that sales associates in one department attempt to sell complementary merchandise from other departments to their customers.

• A)Bait and switch
• B)Cross-selling
• C)Customer crossover
• D)Intradepartmental selling
• E)Transfer purchasing

---

Definitions:

Return on Assets Ratio

A measure of how effectively a company uses its assets to generate profit, calculated as net income divided by total assets.

DuPont Approach

A method of performance measurement that breaks down return on equity (ROE) into three components: operating efficiency, asset use efficiency, and financial leverage, to help analyze a company's financial condition.

Return on Assets Ratio

A profitability ratio that indicates how efficiently a company uses its assets to generate profit, calculated as net income divided by total assets.

Total Asset Turnover Ratio

A financial metric that measures the efficiency of a company's use of its assets in generating sales revenue.