Services Are Difficult to Be Evaluated Before Customers Buy,or Even

question 35

Multiple Choice

Services are difficult to be evaluated before customers buy,or even after they buy and consume them.What characteristic of service cause this challenge for services retailers?

• A)intangibility
• B)perishability
• C)inconsistency
• D)consumability
• E)compatibility

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Definitions:

Recurring Nonoperating

A financial term referring to regular income or expenses that arise from activities not related to a company's core operations.

AICPA

Stands for the American Institute of Certified Public Accountants, a professional organization that sets ethical and auditing standards for the accounting profession in the United States.

Comprehensive Income

The total change in equity for a reporting period, excluding any transactions from owners (such as dividends).

Net Income

The total profit of a company after all expenses, including taxes and interest, have been deducted from total revenue.