A Massage Parlor That Requires Its Therapists to Keep a Database

question 30

Multiple Choice

A massage parlor that requires its therapists to keep a database on each customer and include in that database what was done on each visit as far as customer aches and pains and peculiar characteristics of the customer,is trying to cope with which service characteristic?

• A)intangibility
• B)perishability
• C)inconsistency
• D)consumability
• E)compatibility

---

Definitions:

Epidermis

The most external layer of the skin, responsible for creating the skin tone and serving as a waterproof barrier.

Impermeable

The quality of a material or membrane that does not allow fluids or gases to pass through it.

Oozing Lesions

Refers to wounds or sores that exude fluid, often seen in infections or skin conditions.

Honey-Colored Crust

A description typically used for the appearance of sores or lesions, often associated with impetigo, that form a golden-yellow crust.