Which of the Following Is the Best Example of a Service

question 66

Multiple Choice

Which of the following is the best example of a service goal for a retailer that is sincere about reducing the standards gap?

• A) "Straighten and organize the merchandise when necessary."
• B) "Greet all customers when they enter the selling area."
• C) "Respond to e-mails as soon as possible."
• D) "Display merchandise on racks within 24 hours of delivery."
• E) "Respond positively to all customer complaints."

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Definitions:

Government Builds

Refer to initiatives or infrastructure projects undertaken by a government to develop or enhance the country's physical assets and services.

Water-treatment Plant

A facility that processes water to remove contaminants and make it safe for drinking and other uses.

Crowding out

A situation where increased public sector spending reduces or eliminates private sector spending or borrowing due to higher interest rates.

Government Spending

The total amount of public sector expenditure on goods and services, including investments and transfers, which influences economic activity.