Examlex
To implement a retail strategy,a retailer must develop a _____ that satisfies the needs of its target market better than its competitors.
Mood
A temporary state of mind or feeling that can influence an individual's perception and behavior.
Surface Acting
A person suppresses their true feelings while displaying the organizationally desirable ones.
True Feelings
Genuine, unaltered emotions or sentiments held by an individual.
Emotional Intelligence
The ability to recognize, understand, and manage one's own emotions and those of others.
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