________ Is the Ability to Perform the Service Dependably, Accurately

question 28

Multiple Choice

________ is the ability to perform the service dependably, accurately, and as promised.

• A) Reliability
• B) Assurance
• C) Tangibility
• D) Empathy
• E) Responsiveness

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Definitions:

Intimacy Versus Isolation

A stage in Erik Erikson's theory of psychosocial development where young adults face the challenge of forming close relationships with others or experiencing loneliness and isolation.

Shared Household

A living arrangement where two or more individuals who are not part of the same family share living spaces and resources.

Cohabitation

Living together in a romantic relationship without being married.

Cross-sex Friendships

Platonic friendships between individuals of different gender identities, playing a significant role in social development and understanding of diverse perspectives.