The Evaluation Error Made When a Manager Forms an Overall

question 69

Multiple Choice

The evaluation error made when a manager forms an overall opinion of an employee's performance and allows this opinion to influence the ratings of all other performance factors is called a(n) _____.

• A) pitchfork effect
• B) halo effect
• C) recency bias
• D) excessive severity
• E) opportunity bias

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Definitions:

Envision the Future

The act of imagining or predicting what will or could happen in the future.

Two-factor Theory of Emotion

A psychological model suggesting that emotions are composed of two factors: physical arousal and a cognitive label applied to explain the arousal.

Cognitive Labeling

The process by which individuals interpret their emotions based on the context of their situation.

Self-perception

The process through which individuals interpret their own behavior and form attitudes and beliefs about themselves.