Which of the Following Does Not Describe the Organization of a Single-Store

question 76

Multiple Choice

Which of the following does not describe the organization of a single-store retailer?

• A) Each employee must perform a specific task assigned to them.
• B) The owner-manager is responsible for all management tasks.
• C) Limited number of employees allows little scope for specialization.
• D) Coordinating and controlling employee activities is easier in a small store than in a large chain of stores.

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Definitions:

Grocery Store

A retail store that primarily sells food, both fresh and packaged, along with various household items.

Service Quality

Service quality is a measure of how well a delivered service matches the customer's expectations.

Customer Expectations

The assumed set of beliefs and standards that customers hold regarding the level of quality and service they will receive from a product or service.

Roles And Expectations

Refer to the specific duties, responsibilities, and anticipated outcomes associated with a position or job description.