Practices, Strategies and Technologies That Companies Use to Manage and Analyze

question 1

Multiple Choice

Practices, strategies and technologies that companies use to manage and analyze customer interactions.

• A)CRM (Customer Relationship Management)
• B)ERP (Enterprise Resource Planning)
• C)Apps.
• D)QBO Blog.
• E)None.

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Definitions:

Thomas Jefferson

Thomas Jefferson was the third President of the United States, a Founding Father, and the principal author of the Declaration of Independence.

British Generals

Military officers in the British Army who have achieved the rank of general, responsible for commanding units, formulating strategy, and overseeing operations.

Military Expedience

Actions or strategies that are chosen for their practicality and speed in achieving military objectives, often without regard for ethics or norms.

Slave Allies

Individuals or groups who supported enslaved people through acts of resistance, emancipation efforts, or advocating for abolition.