Which of the Following Techniques Helps Managers Listen Effectively

question 53

Multiple Choice

Which of the following techniques helps managers listen effectively?

• A)Filtering
• B)Introspecting
• C)Evaluating
• D)Reflecting
• E)Perceiving

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Definitions:

Nonverbal Communication

The process of conveying messages and meanings without the use of spoken or written words, through facial expressions, gestures, and body language.

Nervously

Exhibiting or characterized by anxiety, apprehension, or a lack of confidence.

One-on-one Interaction

Personal and direct communication or engagement between two individuals.

Therapeutic Communication

An intentional form of communication used by healthcare professionals to support, educate, and understand patients.