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Which of the following should the company use to analyze the causes of product defects and eliminate them to improve customer satisfaction?
Conflicts
Situations where opposing forces or ideas come into direct confrontation or disagreement.
Post-traumatic Stress Disorder
A psychological disorder caused by being part of or observing a horrifying incident, leading to recurrent nightmares, flashbacks, and significant distress.
Symptoms
Signs or indications of a condition or disease experienced by a patient, often leading to a diagnosis.
Stressful Event
Any situation or occurrence that triggers a stress response in the body or mind.
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