_____ Is an Integrative Approach to Management That Supports the Attainment

question 80

Multiple Choice

_____ is an integrative approach to management that supports the attainment of customer satisfaction through a wide variety of tools and techniques that result in goods and services of high standards.

• A)Total quality management
• B)Customer relationship management
• C)Value-added manufacturing
• D)Mass customization
• E)Computer-integrated manufacturing

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Definitions:

Medical Illnesses

Conditions that cause dysfunction or discomfort to a person’s health, often requiring medical treatment.

Demand for Health Care

The quantity of health-related services that consumers are willing and able to purchase at various prices, reflecting society's need for medical services.

Health Care as a Right

The principle that access to health care services should be universally available and not dependent on an individual's ability to pay.

Medical Technology

The application of scientific knowledge and devices to improve healthcare, including diagnostics, treatment, and patient care.